Effective date: April 1, 2023
We are Stepcare Pvt Ltd G-01, Ground floor, Brigade IRV Centre, Whitefield, Nallurhalli, Bengaluru, Karnataka 560066 and include its subsidiaries and affiliated entities(hereinafter “Stepcare Evidence-based Healthcare”, “we” or “us”).
This Privacy Statement applies to our public-facing Stepcare Evidence-based Healthcare branded websites and other online services and will be available by a link on all sites and services which it covers. Our site may contain links to other websites not owned by Stepcare Evidence-based Healthcare and we do not control the content or privacy practices of those sites.
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Please note, for the purpose of this Online Privacy Statement, personal information means data or set of data that can identify an individual, such as name, address, telephone number, and email address.
In certain situations, Stepcare Evidence-based Healthcare may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security requirements as well as instances requiring cooperation with law enforcement agencies where mandated by law.
As further required by Law (including mergers, acquisitions, divestitures, or asset sales, but only if the acquiring organisation agrees to this Privacy Statement’s protections), we may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
We use a range of security measures to protect your personal information. Please be aware, however, that Stepcare Evidence-based Healthcare cannot guarantee that third parties will safeguard your personal data in a similar manner. Unencrypted information – including information sent via E-mail – may also be able to be read by third parties. As a user of our services, you are responsible for protecting the information you provide, including username and passwords, from misuse, by encryption or other means. If you have any questions about the security of your personal data, you can contact us at email@example.com.
If you have any questions about this Privacy Statement, then you can contact the Global Privacy Office online via firstname.lastname@example.org Additionally, the contact information for the Grievance Officer for India is ……….. e-mail address – email@example.com
We may amend this Privacy Statement from time to time:
If we materially change our Privacy Statement, we will take steps to inform you of the change. We may do this through email, SMS, notices on our websites or other means (or a combination of these means) in line with the permission you have given us to contact you.
The “Effective Date” at the top of this Privacy Statement shows when it was last updated.
When you use our website, we may collect personal information from you such as your name, email address, phone number, and other identifying information. This information may be collected when you fill out forms on our website, subscribe to our newsletter, or communicate with us through the website.
We may use your personal information to communicate with you about our services, to send you promotional materials, and to improve our website and services. We will not share your personal information with third parties without your consent, except as required by law or as necessary to provide our services.
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal information.
Our website may contain links to third-party websites that are not controlled by us. We are not responsible for the privacy practices or content of these websites.
We collect personal information such as your name, contact information, medical history, and health insurance information when you make an appointment with us or use our website. We may also collect information about your use of our website through cookies and other tracking technologies.
We use your personal information to provide healthcare services, to communicate with you about your healthcare, and to process payments. We may also use your personal information to send you newsletters, promotional materials, and other information about our services that we think may be of interest to you.
We do not sell or rent your personal information to third parties. We may disclose your personal information to healthcare providers and insurance companies as necessary to provide healthcare services and process payments. We may also disclose your personal information to our service providers who perform services on our behalf, such as website hosting and data analysis. We require all of our service providers to use your personal information only for the purposes for which it was disclosed.
We take reasonable measures to protect your personal information from unauthorized access, disclosure, and use. We use a combination of physical, technical, and administrative safeguards to protect your personal information.
We collect personal information from our patients for the purposes of providing healthcare services. This information may include your name, address, date of birth, health history, and other relevant information. We may also collect information from other sources, such as referring physicians or laboratories.
We use your personal information to provide healthcare services to you, to communicate with you about your care, and to manage our clinic operations. We may also use your personal information for research and quality improvement purposes, as permitted by law.
We may disclose your personal information to other healthcare providers involved in your care, as well as to government agencies or regulatory bodies as required by law. We will not disclose your personal information to any other third parties without your consent, unless required by law.
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We maintain physical, electronic, and procedural safeguards to ensure the confidentiality and security of your personal information.
The information provided on our website or by our healthcare providers is for general informational purposes only and is not intended as medical advice. We do not guarantee the accuracy, completeness, or timeliness of any information on our website or provided by our healthcare providers. If you have a medical emergency, please call 911 or go to the nearest emergency room.
The StepCare Clinic name and logo are trademarks of StepCare Clinic. Unauthorized use of these trademarks is strictly prohibited.